For the most reliable fit, ask a local jeweler to measure your finger using US ring sizes. Wider rings fit more snugly, so consider going up a quarter or half size for a wide band.
Measuring at home with a ring you already own:
Pick a ring that fits the finger you plan to wear this one on.
Measure the inside diameter, edge to edge, in millimeters.
Find the closest diameter below. If you are between two sizes, choose the larger one.
US size
Inside diameter
Inside circumference
1
12.4 mm
39.1 mm
2
13.3 mm
41.7 mm
3
14.1 mm
44.2 mm
4
14.9 mm
46.8 mm
5
15.7 mm
49.3 mm
6
16.5 mm
51.9 mm
7
17.3 mm
54.4 mm
8
18.1 mm
57.0 mm
9
18.9 mm
59.5 mm
10
19.8 mm
62.1 mm
11
20.6 mm
64.6 mm
12
21.4 mm
67.2 mm
13
22.2 mm
69.7 mm
Each quarter size adds about 0.2 mm of diameter. Contact us if you need help choosing a size.
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Description
Features-
• Ready-to-ship options ship in 1-2 business days; other options are made to order and ship within 2-3 weeks
• Materials: Solid Gold
• Metal karat: 10K, and 14K
• Color: Yellow Gold, and White Gold
• Hoop diameter: 10 mm.
• Post thickness: 0.8 mm.
• Layaway Plan Available
- SKU: E113-10k (SKU for 10k solid gold)
- SKU: E113-14k (SKU for 14k solid gold)
Price is for a pair of earrings, if you only need one side please message me.
All silver, gold or platinum pieces are stamped with the metal type on the inside.
Shipping information
Please check the product description for the production time for your item. Made-to-order jewelry is produced before it ships; shipping transit time is additional. We will provide tracking when your order ships.
Size Guide
For the most reliable fit, ask a local jeweler to measure your finger using US ring sizes. The width of a ring can affect its fit. For bracelets, measure where you plan to wear the chain and allow room for your preferred fit.
• Ready-to-ship options ship in 1-2 business days; other options are made to order and ship within 2-3 weeks
• Materials: Solid Gold
• Metal karat: 10K, and 14K
• Color: Yellow Gold, and White Gold
• Hoop diameter: 10 mm.
• Post thickness: 0.8 mm.
• Layaway Plan Available
- SKU: E113-10k (SKU for 10k solid gold)
- SKU: E113-14k (SKU for 14k solid gold)
Price is for a pair of earrings, if you only need one side please message me.
All silver, gold or platinum pieces are stamped with the metal type on the inside.
Customer reviews
4.9Based on 239 reviews
5 star214
4 star18
3 star3
2 star3
1 star1
Verified buyer
Super minimalistic gold round earrings, thank you
Verified buyer
Very nice and fast delivery
Verified buyer
Love my new pair of earrings
Verified buyer
Second time purchasing this item! Nothing wrong with the first set, I just got more piercings and the pair I got a couple years ago have held up perfectly
Verified buyer
Can't actually review this item because the seller said it was out of stock so refunded me. They offered me another item in exchange but I decided to just take the refund. Customer service was good so no complaints. Just can't actually review the item iteself.
Verified buyer
The quality and size of the earrings is what I was looking for.
Verified buyer
My wife absolutely loves these. Very well made and high quality. Highly recommend.
Cesar · Verified buyer
Lovely ring. Just what i want it
Sienna · Verified buyer
Only reason I can’t give 5 stars is because the amount of difficulty I suffered to get these babies in was brutal. Otherwise perfect to sleep in and wear 24/7
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Kimbenicke · Verified buyer
These are larger than my other 10mm hoops. I was told that is the diameter of the inside (?)
I can't get a refund, only a store credit. Don't care for anything else, so I'm stuck with them.
Would be great if I wanted 12mm. :(
Zoe · Verified buyer
These earrings are very gorgeous and sturdy. Comfy to sleep in as well and to wear over-ear headphones with. Thank you!!
Lisa · Verified buyer
Perfectly matched the description and shipped quickly!
Brandi · Verified buyer
Love these
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Marisacostales1 · Verified buyer
High Quality. Perfect fit. Wonderful customer service. Wouldn't hesitate to buy from this shop again!
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Shannon · Verified buyer
I love them. They’re gorgeous!
K · Verified buyer
Excellent looking, and feeling, simple gold loops. Recommend.
Verified buyer
Veronica · Verified buyer
I originally ordered 10mm yellow gold hoops for my first holes but they were surprisingly small. I messaged the shop and while it took 2 weeks to replace with a larger pair (for the difference in prices), I could not be happier with the second 15mm pair. They are high quality, light weight, beautiful everyday hoops. The first pair I ordered were also high quality just way too small. I don’t have tiny ears but I don’t have big ears either and I simply could not get them on. Even as huggie hoops, which I have already, they were too stiff. I recommend 15mm minimum unless you’re certain you have super tiny ears or are willing to fiddle with them for 30+ minutes. The larger ones are pretty and I don’t even notice they’re there. Very simple, thin, and elegant. Love this product and worth the wait!
Elizabeth · Verified buyer
These earrings are just what I was looking for. Thank you so much!
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Sally · Verified buyer
Fast shipping and fast to answer emails
Daria · Verified buyer
These are great and exactly what I expected! A little hard to put on but better chances they won’t accidentally slide off. Very happy with this purchase!
Kavaz · Verified buyer
Perfect! Exactly what I was looking for. Fast shipping, great communication and quality pieces. I hope this shop is around forever!
Thanks again.
Kimi · Verified buyer
Perfect for my conch piercing!
Michelle · Verified buyer
My skin can be irritated easily so I was a bit skeptical of the white gold plating option. I reached out to the seller and they were able to give me these earrings in a plain 925 silver (no plating) I lovvvve them! They feel great and are super cute for everyday wear. The only thing is that they were a bit hard to get on, you have to twist them a bit to get them in and then twist them back and into the post hole. I needed a little help because I couldn’t really see what I was doing, but I’m also pretty new at the earring thing lol. Overall I’d buy from here again, this shop is very accommodating and has such cute options to choose from!
Beth K. · Verified buyer
Very nice! Well made. Thicker than I thought they would be, which is good.
Larrysalyers · Verified buyer
Excellent for Mother’s Day!
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Caitlin · Verified buyer
My third purchase from QCustom and I am very satisfied with the sturdiness and quality of the hoops!
Taylor · Verified buyer
I didn’t need customer service, but they made sure to double check everything and kept me up to date! I love my new earrings! Shipping was fast. :)
Adam · Verified buyer
Very helpful seller, great product.
Revgarnet · Verified buyer
MUCH more substantial than most "baby hoops" being sold in jewelry stores. I wear them constantly; the small size means they are comfortable to sleep in.
Paula · Verified buyer
Seriously worth it. Sturdy not flimsy perfect size and thickness.
Skylar · Verified buyer
Great product and such a nice seller. The earrings are beautiful I just had a really hard time putting these in. If you live alone I don’t know if I would recommend getting these I definitely needed some help.
Shaun · Verified buyer
Okay okay I just want you in my life
Erin · Verified buyer
Beautiful and exactly as pictured.
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Abigail · Verified buyer
The quality of the metal is perfect, it doesn't upset my ears like most metals do so you know its a good high-quality gold, they're very pretty and dainty, but the only issue is that they're very hard to put in! You have to kinda turn them sideways after you open them, and then push them through the hole sideways, so they're a bit difficult to put in but it's worth it!
Lourdie · Verified buyer
Perfect. Exactly what I was looking for without even knowing for sure what I was looking for at time of purchase. Timely delivery. Good packaging (conscientious but classy). Would buy again.
Lolllylolllylollly · Verified buyer
Very dainty and beautiful! Thank you!
Verified buyer
Verified buyer
These are the most painful earrings I’ve ever owned. They’re very cute so I’m bummed it didn’t work out. They took me 10 long and painful minutes to put in. To this day one of the earrings won’t stay closed and causes me a lot of pain. I am very disappointed and wanted to love them.
Courtney · Verified buyer
Put these on the day they arrived and haven't taken them off since. LOVE.
PJ · Verified buyer
My rose gold hoops are perfect! Well crafted and easy to put on. Very happy, thank you!
C · Verified buyer
Beautiful earrings, just as pictured.
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Alexandria · Verified buyer
Amazing quality! Hard to put in at first, but other wise very happy 😊
Eleanasofia · Verified buyer
My daughter loved them. Very sober looking, great material and quality. It was hard to get them on but we finally managed and they look great!
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Meghan · Verified buyer
So beautiful and such great quality! I originally bought them for my mom, but her ears were pierced a bit high, so she couldn’t get them in. So you might want to take note of that and order something bigger if that’s your case. But they work great on my ears, so I’ve just kept them and wear them every day. Absolutely love them!
Verified buyer
Feels , looks poor. Melting down with some other items.
Alperkins23 · Verified buyer
So pretty! Easy to put on, and able to keep them on even when sleeping with no pain or stabbing! I love the rose gold, so happy with these earrings
Bonnie · Verified buyer
Beautiful and very sturdy. I leave them in all the time.
Juan · Verified buyer
They look great! really happy with my buy :) i’m not an expert on earnings and this is my first time buying a pair. I bought them for my girlfriend they look a little small but she’s pretty small so i’m sure they’ll look great on her.
Alexandra · Verified buyer
So beautiful. USPS had a delay because of covid but the business was so nice and working with me throughout the situation. They came in perfect and real gold. They don’t hurt my ears like fake gold/jewelry does. Perfect size. Took a while to get them in but they’re great
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Polly · Verified buyer
I love the size and the daintiness of these earrings! Wearing it every day now. Thank you
Jennifer P. · Verified buyer
These earrings are just beautiful, perfect for everyday wear.
Frederick · Verified buyer
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Bonnie · Verified buyer
I am very pleased with the quality of these earrings. Exactly what I was looking for, I purchased 14K yellow gold 10mm. I like them so much I bought another pair. I haven't worn multiple earrings in years but these inspired me. I can sleep in them.
Elizabeth · Verified buyer
I like these! They’re as pictured. Very pretty. My one complaint is that the two ends are so close together, that it’s difficult to get through my ears. It’s also very difficult to close them.
Nickelp222 · Verified buyer
Beautiful! Exactly what I was looking for. High quality! I know reviews talked about challenges putting them on. It was a little hard at first but by the third time I got the hang of it.
Maaliyha · Verified buyer
They took care of my situation nicely
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Jocelyn · Verified buyer
I was looking for small hoops to keep on all the time and these were perfect! I can sleep with them on and have absolutely no issues. I would absolutely recommend to anyone.
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KkeicoO · Verified buyer
Thank you! I love my earrings!!!!!!
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Abigail · Verified buyer
Really beautiful. Just as pictured. Arrived fast!
Barbara · Verified buyer
very nice! solid feeling and a good look.
Jromeroisa · Verified buyer
I never feel comfortable wearing earring. These I feel are just perfect. They don’t feel too showy. Just enough shine and I can leave them on everyday
Jenna · Verified buyer
High quality, super comfortable for everyday wear and can sleep in them. Super satisfied with my purchase!
Paige · Verified buyer
My original earrings arrived damaged (not the sellers fault) and they shipped me a new pair. Thanks!
Urneyber · Verified buyer
Item as described. Prompt shipment. Thank you.
Inactive M. · Verified buyer
So cute and perfect for everyday wear! I will admit they were really difficult to put on but I won’t be taking them off anytime soon 😊
Sunlantern · Verified buyer
These are so amazing!! Easy to get on, lightweight-I received them May 18th and havwnt taken them off. Will definitely purchase from this shop again!!
Chelsie · Verified buyer
High quality my mother loves them
0000captainmom0000 · Verified buyer
These were high quality and as described.
Naira · Verified buyer
Since these arrived in the mail, I put them on and haven't taken them off! I love these earrings, I feel like they're now part of my signature look.
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Joshua · Verified buyer
I like them.. they are comfortable
Anne · Verified buyer
Very nice and exactly what I wanted.
Brooke P. · Verified buyer
Love these! I have two sizes from this shop. They are good quality, comfortable, and cute. The smaller size was extremely difficult to get on but now that they’re on they’re not going anywhere!
Patt · Verified buyer
i love these!! they are perfect for everyday wear.
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Abigail · Verified buyer
Exactly as pictured, arrived on time, excellent communication with seller, very happy!!
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Sascha · Verified buyer
These are perfect! exactly what I wanted - I'm stacking these as the second hoop paired with their "Hoop Earrings - Minimalist Hoop Earring for Women - 14k Solid Gold Thin Hoop Earring - No Stone Gold Earring" which are 15mm and so look great with these. They're a bit tricky to get on initially but I plan on just leaving them on and they're comfortable for sleeping so it works.
Claire · Verified buyer
I love these! they are a massive pain to open and close and put on, but since I've put them on I haven't had to take them off! they're great because as a pilot I wear a headset and they don't have a backing so I can wear them with my headset and to bed without being stabbed by a stud. And they look really cute
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Mindy · Verified buyer
Really nice and the seller was so nice!
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Grace · Verified buyer
A little hard to get the hang of putting them on the first time. But they are beautiful, and a perfect staple. :) Thanks so much!
Vonheli · Verified buyer
Great for everyday wear! I got the 10mm small hoops- they are casual and small enough to leave in when I sleep. They are pretty difficult to put on which makes them very good at not falling out accidentally! I have sensitive ears and have been wearing them for a couple weeks now and have had no irritation.
Suggaplum · Verified buyer
Beautiful pair of earrings thank you will be a return customer
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Kaylamiltimore · Verified buyer
obsessed! exactly as pictured :) great seller
Sidra · Verified buyer
Thank you so much, they are beautiful!!!!! ♡♡♡♡♡♡
Cindy · Verified buyer
My 4th pair of earrings from QCustomJewelry. Great quality and nice price. I'm sure I'll be back for more.
Colettenettels · Verified buyer
I love the way these earrings look on me. I do have to say that it took me about 5 minutes to put these in my ear. I never wear earrings so it was new for me. I like the size and yellow-gold color. Definitely an everyday piece of jewelry.
Shirley · Verified buyer
Take your time ordering from this seller because the orders can't be canceled. You can find similar earrings at a cheaper price if you take your time and search all your options. The earrings are an average gauge of 2 or 3 mm with a 10 mm length
Sally · Verified buyer
Simple hoops, not flimsy; no clasp, but easy to wear. My earlobes are picky about metals, and these cause no issues! Would recommend!
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Christina · Verified buyer
Although the actual earring is lovely, the closure is particularly difficult.
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Emily · Verified buyer
Arrived sooner than expected, exactly as described and in a cute box.
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Jess · Verified buyer
This is my second time buying a pair of earrings and just like the first time, this pair is perfect! The color and quality of the earrings is incredible and I love how they are an endless hoop making them so comfortable to wear all the time!
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Carla · Verified buyer
The closure isn’t very firm but they’re still quite nice.
Dzubke · Verified buyer
Really pretty and reliable pair of earrings. I bought these because I was having allergies to my other earrings, and these have never caused me any allergy problems.
Initially, I was worried about them breaking over time because they are small and you need to twist them slightly to put on and remove. However, I've worn them continually for 3 months taking them out daily or every other day without any issues; they seem just as sturdy now as when I bought them.
They were also a little frustrating to put in initially, especially without a mirror, but I quickly learned how to do it and now can put them in without even a mirror.
And after 3 months of continual use, they still look nice! I recently bought another pair in white gold.
A. · Verified buyer
super cute but very hard to get on
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John · Verified buyer
This size was a bit of a guess on my part. My wife really likes them as an everyday earring,
Heather · Verified buyer
Lovely earrings! I wear them all the time!
Mimi · Verified buyer
My sister loved them !
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Sally · Verified buyer
perfect small hoops. love all the shops @ Etsy
Verified buyer
These earrings look much tinier in person than they do on the model. Perfect for a 5 year old. Except they are extremely difficult to get on. Had to return these. A loss of shipping costs.
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Chris · Verified buyer
I love them! the only reason they're not 5 stars is they are hard to take on/off but besides that they're amazing
Melk · Verified buyer
A little hard to get on but so beautiful and they don’t tarnish even if you shower with them!
Helen · Verified buyer
Very happy with my earrings! Thank you!
SLSC · Verified buyer
Hard to open but nice quality.
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Cranston16 · Verified buyer
Lovely earrings. Exactly what I was looking for!
Alex · Verified buyer
High quality gold hoop. Very happy with the order.
Chelle · Verified buyer
I like these once I figured out how to get them on. ;) Fast delivery too.
Julia · Verified buyer
Schnelle Reaktion auf ein Problem
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Ashley · Verified buyer
These earring were exactly what I was looking for! They were a little hard to get on, but other than that - I have been wearing them every day since deliver. I have sensitive skin and the 10k white gold has given me no issues. I shower, work out, live my life in them - 10/10
Sradha · Verified buyer
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Carlos · Verified buyer
Third item purchased from seller. Would definitely buy again!
Pdickson · Verified buyer
These are perfect for my sea faring daughter
Arlene · Verified buyer
Beautiful earrings, mom loved them!
Theresa · Verified buyer
Classic hoop-very nice and arrived quickly.
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Sky · Verified buyer
These are gorgeous, amazing, everyday earrings! Like other reviewers have said, they are really hard to get in but I don’t take them out very often so it’s not a big deal! If you’re looking for little hoops for everyday wear I would recommend
Elizabeth · Verified buyer
they're great! i love them
Jesse · Verified buyer
Love the earrings! High quality and comfortable. Great customer service.
Keish · Verified buyer
Carlos · Verified buyer
Great earrings and the perfect size.
Meredith · Verified buyer
came in a beautiful box and they are just such pretty earrings ! my mom is going to love them. also amazing customer service!
Marko · Verified buyer
Really nice! Smaller than expected but my girlfriend loves them.
GIBOZ · Verified buyer
Très bien ! Envoi rapide et produit conforme !
Mendela · Verified buyer
I wanted some small simple gold hoops that I could wear all the time while I am mostly staying in and not wearing my drops. These are perfect. Delivery was fast. The earrings are very nice quality. Highly recommend.
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Veronica · Verified buyer
Beautiful earrings that will be perfect as a gift for my mom! I will be putting them in a nicer box because I don’t care for the one they came in, but no big deal.
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Elsa · Verified buyer
Came just as described! Thanks!
Baily · Verified buyer
The quality is amazing! I adore them 💓
Lee · Verified buyer
These are great, exactly as pictured and come nicely packaged!
Carley · Verified buyer
Stunning! These are going to be the perfect gift. They arrived earlier than predicted and packaged so well. Thank you so much!
Emily · Verified buyer
These are now my daily earrings that I wear for everything. Thank you!!
Jamie L. · Verified buyer
I've been wearing these earrings ever since I got them 2 weeks ago and I absolutely love them! My ears are very sensitive so I wanted to invest in some earrings I could wear 24/7. Surprisingly, I have had zero reactions and hardly ever remember I'm wearing them until I see them. Like others have mentioned, they are a little tricky to get on initially but I actually like that because I know that once I get them on, they won't fall off and get lost!
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Valerie · Verified buyer
They are ok. Kinda flimsy for the price
Kfrangipane · Verified buyer
Erin · Verified buyer
Fast shipment. The earrings are lovely and exactly as pictured.
Nicole · Verified buyer
I love these sleeper hoops, I haven't taken them off since I got them. Super comfy and don't pull at my earlobes and stretch my ears
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Binah · Verified buyer
They were willing to answer my questions and shipping was quick. Thank you for your service! Much appreciated!
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Alicia · Verified buyer
Have had the earrings for a few weeks and I’m loving them. They are the perfect size and looks so nice!
Amanda · Verified buyer
Super cute hoops! They are exactly what I was looking for. The shipping was confusing at first - because the tracking was off - but the customer service responses were very prompt and my earrings arrived sooner than expected.
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Inactive M. · Verified buyer
I am SO sensitive to metals and have been wearing these for about a month now with 0 problems. Thank you!
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Nina · Verified buyer
So cute! Just what I was looking for. The earrings are easy to put in and seem like good quality. I've been looking for a white gold set of small hoops everywhere and am glad I came across these, especially an affordable pair. May need to order a yellow gold pair!
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Jillian · Verified buyer
Never taking these out. I am not a big earring wearing person but have lately wanted to feel more put together but in an effortless way. These work with everything and are great for sensitive ears so I can leave them on all the time.
Nishi84 · Verified buyer
Perfect as a baby's first pair of earrings. My girl is 8mo so needed something with high gold content (prevent allergens) and that she won't pull out (the studs she got pierced with have fallen out twice!). These go in pretty easily and have had no issue opening and they lie flat (no poking).
Nishi84 · Verified buyer
Love these - subtle but elegant. Got these to match with my baby daughter.
Swaters63 · Verified buyer
At first I did not think I would be able to wear these earrings because they were difficult for me to put in my ears. I took some deep breaths and put them in. I really like them. They are perfect and just what I was looking for. The seller is very thoughtful and helpful, also.
Sophia · Verified buyer
Cute, simple, and easy to wear!
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Natalie · Verified buyer
Such a gorgeous pair of earrings!
Evelyn · Verified buyer
dainty but sturdy, really pretty
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Cindy · Verified buyer
Great quality, great communication, great price.
Garrett · Verified buyer
Nice and lightweight
Danielle · Verified buyer
A little tough to get on at first but I love these earrings, haven't taken them off since I got them!
Anna V. · Verified buyer
Fast shipping. Very comfortable earrings
Valentina · Verified buyer
Great hoop super dainty and cute once I figured out how to open it I was in love :) ( three stone earring in picture is also from the shop) great quality product with great shine !!
Emily · Verified buyer
Really great earring to leave in. It works with everything. Thank you!
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DocGo · Verified buyer
I really love this pair of earrings (I got the white gold version). The seller is very professional and made sure I got the item when the initial shipment was lost. Will definitely buy from this seller in the future!
Candy · Verified buyer
They are so great for everyday
Kati · Verified buyer
Amazing earrings!! Seller was also so kind with any interactions. Will be buying from this shop again!
Stephanie · Verified buyer
Beautiful earrings! I needed help putting them on because they were very small but they are so gorgeous. Worth every penny!
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Carol · Verified buyer
Smaller than I thought they looked in the picture. Other than that nice quality
Katherine · Verified buyer
Super cute and simple, I love them so much I never wanna take them off!!
Cee · Verified buyer
Just the right size for every day wear, and they go with everything. They were a gift, and my daughter-in-law said they're so comfortable she forgets she's wearing them. A little tricky to secure once in at first, may need to help someone with limited dexterity.
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Aja · Verified buyer
Getting them into my ear was tricky because you have to bend them pretty radically which was a bit of a surprise but now that they’re in they look great! I got the smallest size so bigger ones may not be as difficult to maneuver. Overall I’m satisfied because I plan to wear them for longer periods and they seem comfortable enough to sleep in but if I wanted to change my earrings often it would be a problem. I’ve been looking for something like this for a while so I’m excited to see how they hold up!
Verified buyer
Smaller than the expected! Good size for a new born. Picture is deceiving.
Martha · Verified buyer
These are beautiful and were gratefully received by my daughter as a gift. She found them a little tricky to get on at first but well worth it.
Inactive M. · Verified buyer
Beautiful! Our daughter will love them! Thank you!
Ivy · Verified buyer
So delicate and elegant. Many thanks for the prompt delivery and service.
Dawn777 · Verified buyer
Love, love these gold earrings❣️. I contacted the seller last week to see when they would ship and he got back to me ASAP and I received the earrings today. I’m already wearing them and that’s where they’ll stay. Thank you.
Hailey · Verified buyer
Shipped on time and such high quality. Would definitely purchase again!
Emily · Verified buyer
Lovely, dainty, gold hoops. Liking them so far!
Debbie · Verified buyer
My daughter lover her birthday earrings, great communication and quality
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Oonyc · Verified buyer
Arrived earlier than expected. My daughter was so excited to put them on! She loves them! Thank you!
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Rvaldez7803 · Verified buyer
Pretty everyday wear earrings. Bought a 2nd pair because my Mom wanted some too. Very pleased. Thank you!
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Kierra · Verified buyer
The small gold hoops were beautiful! They’re the perfect size and go with everything!
Rvaldez7803 · Verified buyer
Love them! Perfect for everyday. Thank you.
FAQs
Have a question ? We are here to help.
How long will shipping take?
Our production process involves creating items based on orders received, and it typically takes us 8-9 days to complete the manufacturing process. Once your item is ready, we will be able to ship it to you with a tracking number.
Can I pay in installments? How long will it take for me to pay?
Yes, I try to make it as easily as possible for my customers to get the jewelry they want without hurting their wallets/purses, so a layaway plan is available. We can quickly agree to a period and pricing plan that will allow you to pay worry-free. Here are the ground rules:
• Initial payment required: 20%. • When the item is 60% paid, I will make the item and keep it for you until it’s fully paid. • When the item is 100% paid, I will send it to you. • If, for any reason, the item is not completely paid, we’ll charge you a 20% restock fee. • You will get a refund for the rest within 2 business days after the cancellation of the order. • Due to the nature of the work involved in these type of orders, layaway orders are not returnable.
When will I receive my item?
Our production process involves creating items based on orders received, and it typically takes us 8-9 days to complete the manufacturing process. Once your item is ready, we will be able to ship it to you with a tracking number.
If you have any further inquiries or need assistance with anything else, please feel free to let us know. Thank you for your understanding!
Are Platinum Rings Refundable?
Everything in our shop is returnable for a full refund except for platinum rings and custom-made orders.
Platinum rings (other than custom orders) are subject to the following:
- Returns - 30% Restocking fee + The shipping fee that was paid - Resizing - $55 Fee
Can I cancel my order after placing the order?
You have a 24-hour window to cancel your order after it's been placed. However, please be aware that any cancellations made after this period will incur a 40% restocking fee for all items. It's important to note that since each item is meticulously handmade, canceling an order during production causes significant losses for our small business.
Important: Ring size confirmation
In the United States, one standard is used for sizing, but in reality, there's a lack of specific dimensions due to errors from adopting a common commercial article as a pattern. To ensure accurate sizing and avoid complications, please refer to our size guide chart: [https://en.m.wikipedia.org/wiki/Ring_size]. We strictly adhere to the US standard, crafting rings with precise inner diameters according to this chart.
If you base your order on a current ring, kindly verify that its inside diameter matches the corresponding size from the chart, within +/- 0.1mm tolerance. We won't be responsible for incorrect size orders, and resizing post-order incurs additional fees. Thank you for your understanding and support of our small business.
Returns
We gladly accept returns and exchanges.
Just contact me within: 5 days of delivery, and ship items back to me within: 14 days of delivery.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns or exchanges for:
- Custom or personalized orders - Items on Sale
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