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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from QCustomJewelry, as part of the buying and selling process, we collect personal information you provide, such as your name, address, and email.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to help us understand your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, promotions, and updates.
SMS marketing (if applicable): With your permission, we may send you SMS messages (no more than twice a month) about new products, campaigns, and store updates.
We value your privacy and only use the information you consent to share. This includes sending text notifications for your order (including abandoned cart reminders), text marketing offers, and transactional messages, including review requests.
Our website uses cookies to track items you place in your cart, including when you abandon the checkout process. This information helps us determine when to send cart reminder messages via SMS.
Text Marketing and Notifications (if applicable): By subscribing to text notifications, you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe, HELP for help. Message and data rates may apply. For more information, view our Privacy Policy and Terms of Service.
SECTION 2 - CONSENT
How do you get my consent?
When you provide personal information to complete a transaction, verify your credit card, place an order, arrange delivery, or return a purchase, we imply your consent to collect and use it for that specific purpose only.
If we request your personal information for a secondary reason, such as marketing, we will either ask you directly for expressed consent or provide you with the option to decline.
How do I withdraw my consent?
If you change your mind after opting in, you can withdraw your consent at any time by contacting us at customercare@qcustomjewelry.com.
SECTION 3 - DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 - THIRD-PARTY SERVICES
In general, third-party providers we use will collect, use, and disclose your information only to the extent necessary to perform the services they provide.
However, certain providers, such as payment gateways and processors, have their own privacy policies. We recommend reviewing their policies to understand how your personal information is handled.
For example, if you are located in a different jurisdiction than a third-party service provider, your information may be subject to the laws of that jurisdiction.
Once you leave our website or are redirected to a third-party site or application, this Privacy Policy and our Terms of Service no longer apply.
Links: When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 5 - SECURITY
We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no method of transmission over the internet or electronic storage is 100% secure, we follow PCI-DSS requirements and implement additional industry standards.
SECTION 6 - COOKIES
Here is a list of cookies we use. You can choose to opt out of cookies:
_session_id, unique token, sessional: Allows us to store information about your session (referrer, landing page, etc.).
_store_visit, no data held, persistent for 30 minutes: Used by our internal stats tracker to record store visits.
_store_uniq, no data held, expires midnight (relative to the visitor) of the next day: Counts the number of visits by a single customer.
cart, unique token, persistent for 2 weeks: Stores information about your cart contents.
_secure_session_id, unique token, sessional.
storefront_digest, unique token, indefinite: Used to determine if the current visitor has access to the store if it’s password protected.
SECTION 7 - AGE OF CONSENT
By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent to any of your minor dependents to use this site.
SECTION 8 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes will take effect immediately upon posting to the website. If we make material changes, we will notify you here to inform you of what we collect, how we use it, and under what circumstances we disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners to continue selling products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or need more information, contact our Privacy Compliance Officer at: customercare@qcustomjewelry.com
When you purchase something from QCustomJewelry, as part of the buying and selling process, we collect personal information you provide, such as your name, address, and email.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to help us understand your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, promotions, and updates.
SMS marketing (if applicable): With your permission, we may send you SMS messages (no more than twice a month) about new products, campaigns, and store updates.
We value your privacy and only use the information you consent to share. This includes sending text notifications for your order (including abandoned cart reminders), text marketing offers, and transactional messages, including review requests.
Our website uses cookies to track items you place in your cart, including when you abandon the checkout process. This information helps us determine when to send cart reminder messages via SMS.
Text Marketing and Notifications (if applicable): By subscribing to text notifications, you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe, HELP for help. Message and data rates may apply. For more information, view our Privacy Policy and Terms of Service.
SECTION 2 - CONSENT
How do you get my consent?
When you provide personal information to complete a transaction, verify your credit card, place an order, arrange delivery, or return a purchase, we imply your consent to collect and use it for that specific purpose only.
If we request your personal information for a secondary reason, such as marketing, we will either ask you directly for expressed consent or provide you with the option to decline.
How do I withdraw my consent?
If you change your mind after opting in, you can withdraw your consent at any time by contacting us at customercare@qcustomjewelry.com.
SECTION 3 - DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 - THIRD-PARTY SERVICES
In general, third-party providers we use will collect, use, and disclose your information only to the extent necessary to perform the services they provide.
However, certain providers, such as payment gateways and processors, have their own privacy policies. We recommend reviewing their policies to understand how your personal information is handled.
For example, if you are located in a different jurisdiction than a third-party service provider, your information may be subject to the laws of that jurisdiction.
Once you leave our website or are redirected to a third-party site or application, this Privacy Policy and our Terms of Service no longer apply.
Links: When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 5 - SECURITY
We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no method of transmission over the internet or electronic storage is 100% secure, we follow PCI-DSS requirements and implement additional industry standards.
SECTION 6 - COOKIES
Here is a list of cookies we use. You can choose to opt out of cookies:
_session_id, unique token, sessional: Allows us to store information about your session (referrer, landing page, etc.).
_store_visit, no data held, persistent for 30 minutes: Used by our internal stats tracker to record store visits.
_store_uniq, no data held, expires midnight (relative to the visitor) of the next day: Counts the number of visits by a single customer.
cart, unique token, persistent for 2 weeks: Stores information about your cart contents.
_secure_session_id, unique token, sessional.
storefront_digest, unique token, indefinite: Used to determine if the current visitor has access to the store if it’s password protected.
SECTION 7 - AGE OF CONSENT
By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent to any of your minor dependents to use this site.
SECTION 8 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes will take effect immediately upon posting to the website. If we make material changes, we will notify you here to inform you of what we collect, how we use it, and under what circumstances we disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners to continue selling products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or need more information, contact our Privacy Compliance Officer at: customercare@qcustomjewelry.com
